How to order


HOW TO MAKE ORDER:
1. Make orders via our site. Follow the steps during checkout, send payment and you will get confirmation emails about order and payment.
2. or EMAIL US at dir_666@hotmail.co.uk a list of what you want to order, include your shipping address and method of payment.
3. or contact us on facebook: http://www.facebook.com/depressiveillusions with list of what you want to order, include your shipping address and method of payment.

We will reply within 24 working hours with the total cost including postage. Your order will be held upon confirmation.

Re-send your message if you didn't receive our answer during 48 hours or PLEASE check your spam box, because sometimes our messages may be perceived as spam of your email system (then please mark it as "not spam" to receive future emails from us).

HOW TO SEND PAYMENT:
We accept the following methods of payment:
(You can select more convenient payment method in the order form)

1)  CREDIT CARD secure payment: VISA, MAESTRO, MASTER CARD, AMERICAN EXPRESS, JCB, DISCOVER and other. THIS PAYMENT METHOD IS PERFECT FOR ALL WORLDWIDE CUSTOMERS !!

2) Paypal (Please use PayPal ONLY if you can not pay by credit card).

3) We also accept "cash in letter" and "Western Union/MoneyGram" option. Ask for details, if you can not pay in other way.

4) We also accept SWIFT payment, Bank Trasnfer, Wise, Skrill and any other forms of payment. Ask for details, if you can not pay by credit card or paypal.

Important: when you submit order -  please pay in the same day.

Order automatically canceled if you dont pay during 24 hours.

SHIPPING DETAILS:
All orders shipped by registered first class airmail with international tracking number.

PLEASE write your mobile phone number in the address. This is important for good delivery. Please check your shipping address twice and be sure that address is full and correct (apartment number, house, zipcode etc). Shipping can be trackable here https://www.17track.net/en (download App, is better) or on any other international tracking services. Please follow the tracking number and track it time to time to avoid package return (we are not responsible for package return if you provided the wrong address or because of refuse/unclaimed package, so we will not issue refund in these cases, but we can resend the package if you will pay shipping again). Buyers are responsible for any customs and import taxes that may apply. We are not responsible for any delays due to customs or shipping troubles in transit. If your local customs stopped the package, you must resolve this directly with your post office or custom office. If package is lost and we get proof of that from our post office, we can resend the package again (we always can discuss with you 24/7 any issues, so you can always contact us with any questions).

Is just a standard rules that we want you to read, but for sure we always do all to deliver your package without any troubles. But sometimes any various shit can happen, so you can know about this by reading this info. We are always here and ready to help you with any issues that may happen.

After an order is placed, it will appear as “pending.” After your payment - it will appear as "payment received". This means the order is in the process of being picked, packed and prepared for shipment. Status "completed" means the order is shipped and tracking number added. Tracking numbers will be emailed to you automatically once your order will shipped. Check your spam folder if you do not get a tracking number from us (or this means that your order still not shipped). Also you always can ask us about tracking number if you didn't get an email.

Our post service do not accept packages to RUSSIA, IRAN, CUBA, EL SALVADOR, BELARUS at the moment. So we do not accept orders from this countries!

SHIPPING COST:
Just add the items you want to order to the shopping cart which will calculate shipping cost accurately for you (you don't need to create an account for this or submit anything online!).

NOTES FOR PATCH ORDER:
Patches are taken for distribution in our shop from various distributors, labels, merch stores etc. All are embroidered, woven or printed. Shipping time for the Patch order can be up to 1-2 weeks (+ delivery time). So in general is near month for delivery. But sometimes is going to be shipped and delivered much more fast than expected. Be patient. Your order will be delivered 666%.

NOTES FOR CD/CDR ORDER:
All standard CDs & CDRs (CD + booklet + inlay) SHIPPED WITHOUT PLASTIC CASE (Digipaks/Special editions comes "as they are" with plastic cases of course) to save you on shipping costs. Well protected and good packed.  Please keep this in mind. Anyway sometimes we ship with plastic cases, all depends from the order.

NOTES FOR DIGITAL STUFF ORDER:
You can order some of our releases in digital MP3, FLAC or WAV at our official bandcamp pages: https://dir666.bandcamp.com & https://dungeonsynthdarkambient.bandcamp.com . If you wish to order some releases in digital form but can not find it at our bandcamp - send us message with items you wish to order in digital form and we will back to you with price and possibility to make order in this way. But remember that not all releases we can offer in this way.

 BONUS/FREE STUFF:
Each order comes with various stickers, download codes, flyers etc. You can also select any stuff in our webstore from list "free stuff" (if they are available at the moment). Be sure that you really need it.

WHOLESALE/SPECIAL PRICE OFFER:
Labels, distributors as well as just individuals can buy our releases
(and some distro items) at wholesale prices. If you are willing to take 5-10 or more copies per one title, you can ask for wholesale prices for CDs, CDRs and Patches. No wholesale for Cassettes. Any proposals - are welcome.