How to order

HOW TO MAKE ORDER:

1. Make orders via our site. Follow the steps during checkout, send payment and you will get confirmation emails about order and payment.
2. or EMAIL US at dir_666@hotmail.co.uk a list of what you want to order, include your shipping address and method of payment.
3. or contact us on facebook: http://www.facebook.com/depressiveillusions with list of what you want to order, include your shipping address and method of payment.

We will reply within 24 working hours with the total cost including postage. Your order will be held upon confirmation.

Re-send your message if you didn't receive our answer during 48 hours or PLEASE check your spam box, because sometimes our messages may be perceived as spam of your email system (then please marked it as "not spam" for received future emails from us).

HOW TO SEND PAYMENT:

We accept the following methods of payment:
(You can select more convenient payment method in the order form)

1) IBAN/SWIFT payment. DIRECT PAYMENT FROM YOUR CREDIT CARD. (You will see window with all IBAN/SWIFT payment details once you submit the order). THIS PAYMENT METHOD IS PERFECT FOR EUROPEAN CUSTOMERS ONLY !!

2) Credit card payment: VISA, MAESTRO, MASTER CARD, AMERICAN EXPRESS, JCB, DISCOVER and other. (You will see the window for direct card payment once you submit order). THIS PAYMENT METHOD IS WORK FOR ALL CUSTOMERS !!

2) Paypal (NOT AVAILABLE AT THE MOMENT).

3) We also accept "cash in letter" and "Western Union/MoneyGram" option. Ask for more details if you can not pay in other way.

Important: when you submit order -  please pay in the same day or day after!
Order automatically canceled if you dont pay during 2 days.

SHIPPING DETAILS:
All orders shipped by registered first class mail with international tracking number.

PLEASE write your mobile phone number in the address. This is important for good delivery. Double check your shipping address and be sure that address is full and correct. Shipping can be trackable here https://www.17track.net/en or any other international tracking services. Please follow the tracking to avoid package return (we do not responsible for package return if you provided wrong adress, unclaimed etc). Buyers are responsible for any customs and import taxes that may apply. We not responsible for any delays due to customs or shipping troubles in transit. If a shipment is lost, abandoned, or you refuse a shipment - we will not issue you a refund for your order).
ATTENTION: DUE TO ALL THIS SHIT IN THE WORLD WITH COVID-19 QUARANTINE - ALL PACKAGES CAN BE  SHIPPED AND DELIVERED WITH MASSIVE DELAY!! SO PLEASE BE MORE PATIENT !!

SHIPPING COST:
Just add the items you want to order to the shopping cart which will calculate shipping cost accurately for you (you don't need to create an account for this or submit anything online!). Customers from some European countries (Germany, Switzerland, Denmark, Hungary, Iceland, Greenland) must select "Registered Airmail Shipping (Outside Europe)", due shipping laws of this countries that accept packages only by airmail.

NOTES FOR PATCH ORDER:
Patches are taken for distribution in our shop from various distributors, labels, merch stores etc. All are embroidered, woven or printed. Shipping time for the Patch order can be up to 1-2 weeks (+ delivery time). But sometimes is going to be shipped more fast than expected. Depends from our store overloading and your order.

NOTES FOR CD/CDR ORDER:
All standard CDs & CDRs (CD + booklet + inlay) will be SHIPPED WITHOUT PLASTIC CASE (Digipaks/Special editions comes as they are with plastic cases of course) to save you on shipping costs. Well protected and good packed.  Please keep this in mind.

NOTES FOR DIGITAL STUFF ORDER:
You can order some of our releases in digital MP3, FLAC or WAV at our official bandcamp pages: https://dir666.bandcamp.com & https://dungeonsynthdarkambient.bandcamp.com . If you wish to order some releases in digital form but can not find it at our bandcamp - send us message with items you wish to order in digital form and we will back to you with price and possibility to make order in this way. But remember that not all releases we can offer in this way.

BONUS FREE STUFF:
Each order comes with various stickers, download codes, flyers etc. You can also select any stuff in our webstore from list "free stuff" (if they are available at the moment). Be sure that you really need it.

WHOLESALE/SPECIAL PRICE OFFER:
You always can ask us about special prices for items or shipping if you do big order of patches or CDs. No wholesale for the cassettes.